We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very nice, I loved it
Delivery is fast, sample 925 will be tested for darkening, the first impression is good)
It looks like very good quality i’m really happy with this necklace the shape the size and colour is exactly what i wanted
The metal is straight white, I wonder how it will be over time
Beautiful necklace, corresponds to the description given by the seller, arrived in my country short time, I recommend it.
Beautiful decoration, looks like white gold, but to the touch and in general the impression is that it is not even silver. Although there are all the tests. Values its price
Love the style
It arrived in Ukraine quite quickly. Everything is exactly as described by the seller. Everyone is happy. I recommend the seller.
Very beautiful, I liked the chain. The cross is also damaged. It arrived in 10 days.
, Perfect!
Beautiful product better than expected Ty I got two ♥️
Garnat
Cool hrestik, double shimmer on svitli
Very nice authentic chain! I love it i ordered 16 inch chain. Cross is very shiny! Fast delivery too :)))
Came to Ukraine quickly enough. Everything is exactly the same as described by the seller. I'm happy with everything. I recommend the seller.
Beautiful chains 👏🤝😍thank you
amazing product!!! Highly recommend
Beautiful and good quality decoration, fast delivery
excelente
Very beautiful, sent quickly, arrived in Ukraine in 10 days, the shine is incredible, all the stone is in place
Hrestick millet wow🤩Duge class viglyadak. In to add important stones and stones.
I love this super cute necklace
Excellent quality! Really amazing. Will definitely be purchasing more. Much better than I expected!
I am very satisfied Thanks for seller
So beautiful I love