We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thank you for the quick and polite response, very cute fleece jacket The fabric is soft, light and warm, this winter is very active!
This pretty one corresponds to the size and arrived very soon
Image faithful to the color described, good quality, very soft texture, warm, very comfortable, I wear XL-2XL size in Spain I took a 3Xl is a little loose, better to take exact size than you wear corresponds to normal size. I fully recommend the seller. Arrived very well packed and fast.
Hello, I am very happy to have received my down jacket because it is of excellent quality and the size is perfect I wear it when it is cold like Now 5 °. Thank you very much I recommend it to you because it will not disappoint you.😘😍😍👍🤗
Don’t have photo but It’s perfect thank you! Fast delivery, item as described! It’s perfect thank you! Fast delivery, item as described! It’s perfect thank you! Fast delivery, item as described!
It is beautiful, it is thin but the fabric is very warm
Nice and comfy but I wish it was thicker & longer
25.11.2024 ordered 08.12.2024 received the Ukrpost in Odessa, I would like a little higher zipper to cover the neck better, the material is very soft and pleasant to the touch, in general I am satisfied with the order, you can take it.
Very beautiful but I should have taken the size L but it does not matter it keeps warm and fast delivery in 4 days.
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Very pretty. Same as the image, it is like polar blanket fabric. Arrived very well in the parcel
It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!! It is a satisfactory product. Recommend!!
Have I been living in this jacket since I got it? Yes yes I have! It is so soft I got one size up for extra big cozyness! If you want your regular size it will still be nice and big. It’s so soft so warm I absolutely love it!!!
It has come to Me fast. It is very nice and soft to the touch. Just need to use it. I am delighted with the purchase. I recommend it.
Very nice and soft. Very similar to the one in the image.
Good quality price ratio, it is very warm, I like it very much
nice,cute and warm
Color vivid. Warm downy. I am happy with the purchase. The parcel was delivered quickly. I recommend the seller
The material is plush, very soft and warm, feels good
Thank you very much to the supplier for the prompt delivery. The jacket is fully consistent with the description. Very soft and pleasant to the touch. The size fit. Thank you!!!
It is very good in price and quality, and it is seen that it is hot in the hour only need to taste it when the cold arrives
Super, greitas pristatymas. Minkštas, švelnus
Soft, warm, comfortable, the quality is good for the evening walk
Love it
Beautiful coat! Fast delivery.