SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sylvia Fashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sylviafashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Lying
Nice, but a bit loose at the armpit. I should have ordered a smaller size. Butt great quality.
I really like this type of design and coloring. 🎵 It fits perfectly on my body and can be worn comfortably. 🎵 It fits the movement of the body at the gym and can rest assuredly fit men's eyes and make up the body. 🎵
Linda, the color looks more saturated in person.
More pálid and dark color. It's not like the image. In design if it is the same. From quality, the licra is touch-sleeved.
I followed the comments tips of taking an extra size (and the measurement table itself too) and I thought it became too big, lost a lot of support. But it is a very well made top, soft fabric, super comfortable
I bought it twice the first I sold it and I love it so much that I bought the second one for myself but I don't know if it's my imagination they seem different colors or at least that felt
Beautiful💖💖💖, I recommend it widely, the fabric is very soft, order one size more, comes reduced
Excellent quality, the size also super good, personally I should have ordered a size less but super if I recommend it
Friends is exactly the same and even on the label says DAZY the brand of ShIn so that perfect quality of the beautiful fabric and very good size I recommend a large size that you wear but still last well
The color is just beautiful I highly recommend the exelent quality
The delivery is fast. The top is very beautiful, the material is nice.
I bought it because I was pregnant. It feels less to hold, but it's comfortable to wear when you exercise lightly. Pink has a similar photo color to the real thing. It feels a little more lavender than the picture called Myeon-Bo, but it's a bright color. I used to wear a different color, but it's okay to wash it, so I bought an additional one in a different color.
The size fits😊
Beautiful and arrived on time
Super comfortable and breathable material. Love the sewed in bra design. My UK size is 8, and size “S” here fit me perfectly.
Very cute I recommend it
Of my favorite tops, super recommended🫶
Bonito
I have about 10 bought, I love them and the quality is very good
People this blouse and perfect the fabric and of a lot of quality, I order in the same way and how to be a M in Brazil. My piesso and 70 k I recommend the store and purchase
The goods are necessary, the fabric is available, sewn by the ohano. Rubber bands are inserted in the breezes, a number of yak in a still photo, if you can see cups in the trohi, for rosmir L cups and sewing close to the center. You can sell me to uwaga... delivery 6 days!
Love it, nice.
Received in 9 days in France, thank you! Very comfortable, doubled
The color is the same as the picture, the top feels very good quality and fits very nice to the body, I highly recommend it