We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great! Looks just like the Zara one
A chic fur coat, only my sleeve is short on the fold. If the hand down is normal, but so short. Cool fur, cold chocolate🥰
Wonderful
The quality is great if it was the size I wear M/L I took S and it is very big so it's a typical oversize
Good quality, fast delivery.
Fast delivery, good customer service and good quality of the item, I highly recommend the shop
Cool. I loved it. I recommend it.
1 in 1 quality as in Dawn. Thick, expensive shine, does not fade!!!!
Large size, good hair
Marvelosoooo! Lined, super toasy, well finished and the skins are soft. Elegant! Arrived in 15 days in Brazil
Great, hair equal to inditex a little big for my taste
The jacket looks great
It is very soft and perfect size, I usually wear 38 or 40. I might expect a lighter color but not bad.
It is precious aaaaaa ...... the perfect size. Nothing to Envy about one of a well-known brand.❤❤❤❤
Size ok, color as photo, very soft, lined with pockets, with two invisible loot in front
Super fur good quality perfect zara dupe
Super fur keeps warm pretty wide take your size, I do M I took M
Too cool I loved the quality. Very soft. Enough oversize, do not take size above. Received in less than a week. In short the kiffance the team I recommend
I loved it, good rerun, I liked it .. good size I ordered m and I was perfect is identical to Zara is beautiful, amoooooooooooo
Amazing I recommend and I intend to buy myself another one!!! The quality is crazy as you can see
Very beautiful Jacket, equal to that of Zara and nice and warm! Definitely recommended
Very nice fur coat! Soft, warm, does not blow through the wind, the fur is gentle)) my height is 170. Shade slightly lemon, in general, as in the photo of the seller. The fur remains a little on the clothes, but not critical. Fur coat doesn't smell like anything. Arrived very quickly, 12 days. I think you could take a size larger, sleeves back-to-back length. But not the problem in general. Color cheers up in gray Moscow :)
Amazing quality!!!
I love this beautiful jacket is the best buy I have made the 2024🩷
I love it as I expected.