SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sylvia Fashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sylviafashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Just like in the photo, it's just a bit tight on top, even though I'm a cup A.
Wowwwwwwww with the quality! !!!! Ameeee! Super neat, excellent quality, I highly recommend it!!!!!! !
The suit is excellent, the quality is good. The material is not too dense, elastic. For a weight of 65 and a height of 165, I took size XL, the top is good, but leggings could also be L, it would fit a little thicker. Shipping is fast, thanks to the seller.
Good quality I really liked it, I recommend it, it is very nice and the size comes well. Not transparent at all
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89-65-90 - fits well! Looks perfect!
The quality is best, maybe the fabric feels very well, I highly recommend it! It is of good quality and looks perfect.
I bought a suit for coins for almost 3 euros. Quality đ„ The leggings stretch very well, very elastic, the belt does not re-shrink, as it happens with thicker pants with a higher fit. But there are disadvantages and I donât know how they will show themselves in training. The minus is that the leggings are very short at my height 164. I had to raise them even higher because the leggings go down in the smell and you have to tighten them all the time. But I'm afraid to order size S. They already seemed small when I took them out of the package. I took a suit for the summer. PerIâll order it in a different color, but now I donât know what size it is. Although the top is right, but the elastic band at the top is stiff and slows down. đ Of course, who doesnât have fat will be normal đ but I definitely recommend it because overall everything looks very good.
great quality perfect set. This is the second one from this seller, I recommend purchasing it đ . very fast delivery by courier to Poland.
fast delivery, although the order was created for quite some time. excellent quality. The leggings stretch well. Suitable for a larger ob. but the top is tightly placed on the OG 87. It will probably stretch during use. my parameters are 87*71*96 height 167 59 kg I ordered size l.
Amazing gym wear fit, pefectly for my size , the same exact colour that i was hoping for. Fast delivery and great communication. I love it
It's perfect, the fabric is thick and super comfortable, the cut is perfect, highly recommended, just note that it's not long to the end of the leg, but it's a very comfortable fabric, elastic and stretchy with a lot of flexibility and comfort.
I was really looking forward to this suit. The color combination is just gorgeous, in my opinion! For parameters height 160, weight 63, about 99, from 68 took L. You could also take m-ka (leggings stretch very well and even fall off a little). The top, despite the fact that the back is open, is quite comfortable. I was a little upset that leggings shine through-you will have to wear with seamless bodily cowards, otherwise nothing! The quality is OK. Even there is a list) there were a couple of sticking out threads, but this is not critical. Delivery 2 weeks.